99bde's Privacy Policy
Full transparency about how we handle the collection, use, and protection of your personal information is our core commitment.
Introduction & Scope of Application
About This Policy
This Privacy Policy ("Policy") applies to the 99bde platform and all associated services. When you register, log in, or use our services on 99bde, you agree to be bound by the terms of this Policy.
We take your privacy very seriously. The main purpose of this Policy is to inform you about what kind of information we collect, why we collect it, how it is used, and what steps we take to protect your information.
This Policy has been updated most recently and may change at any time. We will notify you appropriately of any significant changes. Continued use of the site after a policy change will be considered acceptance of the revised policy.
This Policy applies only to the 99bde platform. We are not responsible for the privacy policies of third-party websites or services.
What Information We Collect
Information You Provide Directly
When you create an account or use our services on 99bde, the information you provide directly includes:
- Full name and date of birth
- Valid email address
- Mobile number (Bangladeshi)
- Payment method details (bKash, Nagad, Rocket number)
- Documents required for identity verification
- Records of any communication or chat with customer support
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Time and duration of site visits
- Pages visited and usage patterns
- Information collected through cookies and similar tracking technologies
- Transaction history and records of gaming activity
How Your Information Is Used
Purposes for Using Your Information
99bde uses your information only for lawful and specific purposes. We process your information for the following reasons:
- To create, verify, and manage your account
- To process deposits and withdrawals
- To manage bonuses and promotional offers
- To provide 24/7 customer support
- To prevent fraud and unauthorized access
- To improve the quality of our services
- To comply with applicable laws and regulations
- To send relevant information and updates
We never sell your information to third parties or rent it for advertising purposes. Your information is used solely to provide our services.
Cookies & Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small data files stored in your browser. The 99bde platform uses cookies to improve your browsing experience, retain session information, and ensure the functionality of our services.
Types of Cookies
We use the following types of cookies:
- Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions and ensuring security.
- Functional cookies: Help remember your preferences, such as language selection and other settings.
- Analytics cookies: Used to understand how our platform is being used and to improve the quality of our services.
- Security cookies: Help with fraud detection and account protection.
You can control cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.
Sharing Information with Third Parties
When and with Whom Information Is Shared
99bde does not sell, rent, or otherwise transfer your personal information to third parties. However, we may share information in certain specific circumstances:
- Payment processors: Only the necessary information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to complete transactions.
- Technology partners: Limited information may be shared with trusted technology service providers for platform operation and security.
- Legal obligations: When required to comply with applicable laws, court orders, or directives from regulatory authorities.
- Fraud prevention: Providing relevant information to appropriate authorities to ensure platform security and stop unauthorized activity.
All third-party partners are required to comply with our strict privacy standards. They may use your information only for specified purposes and may not use it for any other reason.
Security & Protection of Your Information
SSL Encryption
All data transfers on our platform are secured through SSL/TLS encryption. Your information remains fully encrypted while being transmitted over the internet.
Secure Servers
Your data is stored on servers protected by advanced firewalls and security systems. Regular security audits are conducted.
Access Control
Access to your information by 99bde's internal staff is strictly limited. Only authorized personnel can access the information they need.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with legal obligations. Even after an account is closed, certain information may be retained for a period of time for security, fraud prevention, and legal compliance purposes.
Once the required retention period has ended, information is securely deleted or rendered unreadable. We never retain personal information longer than necessary.
Your Rights & Controls
Your Rights Regarding Personal Information
As a 99bde user, you have several important rights regarding your own personal information:
- Right to access: You can request to know what information we hold about you.
- Right to correction: You have the right to request correction of inaccurate or incomplete information.
- Right to deletion: In certain circumstances, you can request that your information be deleted.
- Right to restrict processing: In some cases, you can request that restrictions be placed on the processing of your information.
- Right to data portability: You have the right to receive your information in a structured and readable format.
- Right to object: In certain circumstances, you have the right to object to the processing of your information.
To exercise any of the above rights, please contact our support team. We will review your request as promptly as possible.
Protection of Minors
Age Verification & Child Protection
99bde is a responsible gaming platform. Our services are intended exclusively for users aged 21+. We do not knowingly collect any personal information from minors.
An age verification process is completed at the time of registration. If we become aware that information from a minor has been collected unknowingly, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Updates
Privacy Policy Revision Process
99bde reserves the right to change or update this Privacy Policy at any time. Changes to our services, technology, or applicable laws may result in revisions to this Policy.
If any significant changes are made, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after the changes will be considered acceptance of the revised policy.
We recommend that you visit this page regularly and stay informed about the latest policy. If you have any questions, our support team is always ready to help.
Contact Us
Privacy-Related Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.
For any privacy-related matters, including requests to view, correct, or delete your information, you can reach us through the channels below. We will try to respond to your request as quickly as possible.