99bde Terms & Conditions

1 Definitions & Introduction

This document contains the terms and conditions of the 99bde online casino and sports betting platform. These terms ("Terms") form a legal agreement between 99bde ("we", "platform") and the user ("you", "member", "player").

By creating an account on this platform or starting to use any of its services, you are considered to have read, understood, and fully agreed to these terms. If you do not agree with any term, please do not use this platform.

1.1 Key Definitions

• "Platform" — The 99bde website, app, and all associated digital services.
• "Member" — A person who holds a registered account at 99bde.
• "Real Money Game" — Any game or betting activity participated in with real money.
• "Bonus" — Additional balance or benefit granted for promotional purposes.
• "Wagering Requirement" — The amount that must be wagered to make a bonus withdrawable.

2 Eligibility & Age Requirement

To be eligible for membership on our platform, the following conditions must be met:

• You must be at least 21 years old and must provide proof of age upon request.
• You are acting on your own behalf, not on behalf of any other person.
• You have an active and valid identity, and all information provided is completely truthful.
• You have never been permanently banned from 99bde before.
• You do not have a gambling problem and are using this platform voluntarily.

99bde reserves the right to verify the age and identity of any account holder at any time. Withdrawals may be held until verification is complete.

3 Account Registration & Verification

Membership at 99bde is free. Each person may create only one account. Creating multiple accounts is prohibited and may result in account suspension.

3.1 Registration Information

• All information provided at registration must be truthful, accurate, and complete.
• Registering with false information may result in account cancellation and balance forfeiture.
• If any information changes, notify the support team immediately.

3.2 Identity Verification (KYC)

We may request the following documents for identity verification at any time:

• A copy of your National ID (NID) or passport.
• Proof of ownership of the payment method used.
• Proof of current address (where applicable).

4 Account Security

It is your responsibility to keep your 99bde account login details (username and password) completely confidential. Giving any third party access to your account is strictly prohibited.

• Use a strong and unique password and change it regularly.
• If you notice any unauthorised activity on your account, contact us immediately.
• If you log in from a cyber café or shared device, make sure to log out when the session ends.
• 99bde is not responsible for any suspicious activity on an account that results from the user's own negligence.

5 Deposits & Withdrawals

5.1 Deposit Terms

• Balance is added to the account as soon as a deposit is completed.
• Deposited funds must come from a payment account registered in the same member's name.
• Using a third-party payment account is prohibited.

5.2 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• If identity verification is not complete, the withdrawal process may be delayed.
• A withdrawal request may be rejected if an active bonus wagering requirement has not been met.
• 99bde reserves the right to review any unusual or suspicious withdrawal request.
• Each withdrawal request is reviewed individually, and additional verification may be requested if needed.

6 Bonuses & Promotions

6.1 Welcome Bonus

For example:

• ৳1,000 deposit → ৳1,500 bonus → total balance ৳2,500. Wagering: ৳1,500 × 20 = ৳30,000 must be wagered.
• ৳28,000 deposit → ৳20,000 bonus (maximum limit) → total balance ৳48,000.

6.2 General Bonus Terms

• Each bonus has its own validity period and conditions, which will be clearly communicated at the time the bonus is issued.
• If a bet placed with bonus funds is lost, it will be deducted from the bonus balance.
• Expired bonuses will be cancelled automatically.
• If a bonus is misused, the bonus may be cancelled and the account suspended.
• Each member may use each bonus offer once.
• 99bde reserves the right to change or cancel any bonus offer without prior notice.

7 Gaming Rules

99bde offers various types of games including casino games, slots, live dealer games, and sports betting. Each game has its own rules, which are displayed in the game lobby.

7.1 Game Results

• All game results are determined by a certified Random Number Generator (RNG).
• Once a game has started, there is no way to influence the outcome.
• If a game is interrupted mid-session due to a technical error, the wager will generally be refunded.

7.2 Sports Betting

• Betting markets and odds may change depending on the situation.
• If an event is cancelled, related bets will generally be refunded.
• 99bde reserves the right to review results in cases of unusual betting patterns.

7.3 VIP Program

The 99bde VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Members can advance to higher tiers through regular gaming activity and enjoy weekly cashback benefits.

8 Prohibited Activities

The following activities are strictly prohibited on the 99bde platform:

• Creating multiple accounts or using another person's account.
• Registering with a false identity or age.
• Misusing or manipulating the bonus system.
• Playing games using software, bots, or automated scripts.
• Collusion or secret cooperation with other players.
• Money laundering or use of illegal funds.
• Attempting to intrude into the platform's systems or infrastructure.
• Conducting activities intended to harass or harm other members.

9 Account Suspension & Closure

9.1 Account Closure by 99bde

99bde may temporarily suspend or permanently close any account in the following circumstances:

• Violation of these terms.
• Evidence of fraudulent or deceptive activity.
• Disputes regarding account ownership.
• Failure to cooperate with the verification process.
• Instructions from a regulatory authority.

9.2 Account Closure by the Member

You may request to close your account at any time. If you wish to close your account for responsible gaming reasons, please contact our support team. Valid balances may be withdrawn before account closure (bonus wagering conditions apply).

10 Limitation of Liability

99bde makes every effort to operate a safe and reliable platform. However, 99bde is not liable for the following:

• Game losses caused by internet disconnection.
• Issues with the user's device or software.
• Delays or errors from third-party payment providers.
• Uncontrollable circumstances (force majeure) such as natural disasters or cyber attacks.
• Financial losses caused by the member's own negligence or intentional error.

In the event of any dispute, 99bde's recorded data will be considered the final evidence, unless the member can present proof to the contrary.

11 Privacy & Data Protection

The protection of your personal information is of utmost importance to us. 99bde uses SSL encryption technology to keep members' information secure.

• We do not sell your personal information to third parties.
• Payment information is stored in accordance with international security standards.
• Data may be analysed to improve service quality and prevent fraud.

For a detailed description of our privacy practices, please visit our Privacy Policy page.

12 Changes to Terms

99bde reserves the right to partially or fully modify these terms and conditions at any time. Members will be given reasonable notice before any changes take effect.

• For significant changes, notification will be provided via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, you may close your account and withdraw any valid balance.
• The latest version of the terms and conditions will always be available on this page.

13 Contact & Dispute Resolution

13.1 Support

If you have any questions or complaints regarding these terms and conditions, please contact our 24/7 support team:

• Live Chat — available on the platform 24 hours a day, 7 days a week.
• Email: [email protected]
• Support is provided in both Bengali and English.

13.2 Dispute Resolution Process

If a dispute arises, please contact the support team first. We are always committed to a fair and prompt resolution. In the event of a dispute, the recorded data and logs of 99bde will be used as primary evidence.